My experience was great after 4 years and always ask for Narek .I got my Loner car . Excellent service and very friendly, thank you so much Narek !
I have had my cars serviced at Pacific BMW for many years and they have always come through. Great service and competitive pricing. I would highly recommend.
All went very well. I do believe communication could be improved. Left an email message for Narek, and each time it took him about 45 minutes to get back to me...even for simple questions.
My experience was great. The only thing that doesn't take it to the top is the fact that when I'm done I wait a long time for the cars ahead of me to clear, so I can leave. Other than that everythings good!
Excellent service with a quick turnaround. My only complaint is the loaner's quality. After dropping off a fully loaded 750 I would expect a loaner of similar quality and not a base x3 that doesn't even have navigation.
I always ask for Amie Kasabian . With her everything goes easy and smooth. I got my Loener car . Excellent service and very convenient. The waiting time was minimal
Great experience start to finish! My primary point of contact Ron was so professional and easy to work with and the whole process was super fast! I am thrilled with my new car!
Our sales rep James Kim was extremely helpful and knowledgeable, our 2016 certified five series is a great car and value. The entire process from the test drive through financing was very professional. Follow up from James is very reassuring. I will be sure to recommend Pacific BMW to all Best, Hugo
Always a pleasure dealing with Henry. He's friendly and a great help. Your rental staff are very efficient with both the rentals and returns.
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