Customer Testimonials
Adees and Lucy were amazing! Specially Adees, he helped me get the car I wanted and m5 wagon and everything was as smooth as you can imagine. He’s super professional, attentive, and lets you move at your pace. I would highly recommend working with him and with Lucy as the finance manager. The experience was a 10/10
Great service, quick and easy
I did not work with Arsen. I worked with Juan Rodriguez and I give him 5 stars. There was only 1 glitch. I requested the 0 payments for 3 months that BMW financial is offering in my deal, but when I got to finance, Isam said it was not requested, so I thought maybe I forgot. I went back and checked my correspondence with Juan and I did request it and he did acknowledge my request. Not sure who dropped that ball, but I didn't get that and Isam said if I did want that in my deal, my payment would go up.
Everyone was very helpful and professional
Everyone was very helpful and friendly. They made the car leasing process Fast and painless. Thank you again!
Very easy dealership experience. The only way anything could have been improved is the tech support. I believe I waited extra time because the dealerships WiFi/Software went down that day.
This dealership is honest, forthright, and one you will return back to as I have.
I received the utmost outstanding customer care and focus from Ian, Adees, Isam and Arsen. As a return customer they welcomed me, found me the perfect vehicle and gave me an incredible deal. I highly recommend them and Pacific BMW for their loyalty to their customers, they extensive knowledge, recommendations and customer support, their professionalism and their commitment to their clientele. Absolutely fantastic experience. Thank you so much!!
The service and the price are all good.
I had a wonderful experience working with Rene, Ray and Thomas at Pacific BMW. They were both incredibly helpful, professional, and easy to work with throughout the entire process. This was honestly the best experience I’ve had at a dealership in a very long time, and I would highly recommend them to anyone looking for a smooth and enjoyable car-buying experience!
I ordered a car and the car buying experience was good but communication could be improved. I struggled to pull information out of my sales person about my car's status.
Very good customer relations and service, very clean and friendly and I like the lookation too!!
Worked with Frank & Sogol, and both were very professional and easy to deal with. Quickly came to terms on a car, and Ray in Finance whisked me through the process.
Great selection and prices
Ara exceeded all expectations from the first conversation. He was responsive, knowledgeable, and genuinely committed to getting me the right deal on a 7 Series BMW at Glendale BMW Pacific. Ara handled every step of the process smoothly, with clear communication and no surprises. I never had to follow up because Ara was always on top of things. Ara worked out a deal that felt fair and transparent, and the entire experience was professional and stress-free. If you’re looking for a lease on a BMW, Ara is the person to talk to. He made what could have been a complicated ... Read More Google - Jul 29, 2026
Finished my 36 month lease on the 2023 BMW M340i and liked the car so much I decided to finance it.
Pacific BMW Glendale made the lease-to-finance conversion with extended warranty and maintenance an easy and straightforward process. Rey in finance and Frank in sales handled everything smoothly and efficiently clear communication, no runaround, and they got it done quickly.
Great power, handling, and driving experience. Don’t expect the absolute cheapest price, but the difference isn’t big. When you’re getting a BMW you already know what you’re getting into. Highly recommend Rey, Frank, and the team at ... Read More Google - Jul 28, 2026
Bought my first car over 4 years ago. Benjamin Aguirre has been my BMW advisor since. Through every scheduled maintenance appointment and every unexpected issue, he’s always been there to help with patience, professionalism and genuine care.
Even after paying off my car, what keeps me coming back isn’t just the quality of the service… it’s knowing I’ll be treated with honesty and care every single time by Ben.
Having someone you can trust with your vehicle makes all the difference, and he has earned that trust over the years. BMW is fortunate to have someone like ... Read More Google - Jul 28, 2026
Gary in finance was a pleasure to deal with. He made the process extremely simple, took time to walk me through everything that I needed to know, and made sure I felt comfortable with the deal I was getting. Simon drove my vehicle from the dealership to my house to drop it off and spent time with me setting up the car and downloading the BMW app. Through and through, the process was simple and unlike any other dealership experience I’ve had!
I had an outstanding experience at Pacific BMW. From the moment I arrived, everyone was welcoming, professional, and helpful. A special thank you to Sales Manager Frank, who went above and beyond to make the entire process smooth, transparent, and stress-free. He was honest, patient, and took the time to answer all of my questions without any pressure. His professionalism and commitment to customer satisfaction truly made a difference. I highly recommend Pacific BMW to anyone looking for exceptional service and a great car-buying experience. Thank you again, Frank and the entire Pacific BMW team!
JUAN SALES PERSON GREAT SALE MAN GREAT MAN GREAT PERSON
It was painless, even enjoyable. Who can ever say that about buying a vehicle? It’s always stressful and high anxiety as you think you’re being taken advantage of and the unknown. But at Pacific it was easy, straightforward and I didn’t feel like I was being sold or pushed into anything. Huge shout out to Ara who got me into a new vehicle and was super straightforward, which I greatly appreciated.
Great experience with Frank, after visiting 2 other BMW dealers and 1 Mercedes, no one was interested in helping me find a car. Frank at Pacific BMW was so helpful, he put me in the car I really wanted, he found a loaner for lease, gave me all the discounts including the loyalty discount and I drove away same day! He was very patient and worked hard to really make me happy. Everyone at the dealership spoke to us in the friendliest and most polite ways, too. Their business is clean and comfortable. The manager thanked me for my business and the ... Read More Google - Jul 27, 2026
Adees is wonderful to work with.
Quite possibly the best experience at a dealership I’ve ever had. I found a car on their website with the specs I was looking for. I sent an inquiry and immediately heard from Juan to start the process. The car hadn’t arrived yet, but Juan kept me updated along the way. Once it arrived (a little over a month later) we finalized the numbers, which required no haggling. They also took care of my trade, which was an Audi lease, and it was paid off in a matter of days. At the dealership, I was in and out ... Read More Google - Jul 18, 2026
Bob is the best! Goes above and beyond in every way!
Simon Lee the salesman helped me getting the exact car I wanted and was very helpful.
Ara did an amazing job throughout the entire process. From start to finish he was kind, professional and went the extra mile to keep me up to date with how the car was coming along. I wouldn’t hesitate to recommend Pacific BMW to anyone looking for a BMW.
I had a wonderful experience purchasing my vehicle from this dealership. From the moment I arrived, everyone was welcoming, professional, and respectful. The entire process felt transparent, and I truly appreciated that the team took the time to explain the numbers, answer all of my questions, and make sure I felt comfortable with my decision.
I never felt pressured or rushed, and they were honest with me throughout the entire purchase. They also worked with me on the price and helped make the experience feel exciting rather than stressful. I left feeling confident that I purchased the right vehicle and ... Read More Google - Jul 16, 2026
Rene was helpful and attentive. Explaining in detail the process, my options and overall made this easier than it should’ve been.
Fast responses, little hassle, competitive pricing and trade-in.. Financing through BMWFS was excellent, as usual.
Bob was absolutely wonderful in selling us our new vehicle. He is a true professional through and through. Bob is very knowledgeable, informative, and helpful. He is also very kind and it helps make the customer feel comfortable. We highly recommend Bob of you are looking to purchase a vehicle! Isam in financing was also great! He explained everything and was very thorough.
I had an amazing experience at Pacific BMW. Rene was friendly, knowledgeable, and very helpful throughout the entire process. Thank you for making everything so easy. Highly recommend!
Greg and his team were great. As always. I've purchased many cars from Greg over the past 20 years and will continue to do so.
I had the best experience with Nelly and the sales team as well as the finance. I will 100% recommend friends and family to go there.
Very, knowledge, friendly and going above and beyond team.
One of the sales person was very nice
Just leased my second BMW I4, and had the pleasure of working with Bob again. I have a great and seamless experience every time I come to Pacific BMW and truly feel taken care of. Happy to spend my money here! Bob is a great salesman, and I would recommend him and Pacific to anyone I know looking to purchase a BMW.
This five-star review is for Sogol, who was AMAZING. We actually didn't even purchase a car here (nothing to do with the car, we chose a different make in the end), but she was so caring and consistent when we were interested in one that I had to commend her level of service and respectfulness. If looking for a BMW in the future, would look again at Pacific BMW, simply to work with her. And we live in Georgia. That says so much.
Good costume service.Ades is the best sales person
Friendly sale person and dealership. James is a very knowledgable person and offered good and smooth sale transaction.
Mr. Simon Lee He is the best sales manager. Thank you.
Just bought my dream car from Pacific BWM yesterday and I couldn’t be happier! Rafy and Lucy were both amazing and made the experience as enjoyable as car buying can be.
After visiting many dealers, by far they were the most professionals. I called Rafy in the morning and by 4pm I was driving home with my previous owed car. If you are looking for a dealership where they dont play games, up front pricing.. Visit Pacific BMW and ask for Rafy.
Frankie was amazing and very thorough! I didn’t want to be there all day, but I told him I knew exactly what I wanted, and he made it happen. Thanks to everyone over there. I would definitely do business with them again.
All employers are perfect, specilly the Frank is the professional dealer. He is kind and looking for the best car I talked !! The best car and a deal ever !!
I’ve been a customer of Greg for almost 10 years now and he is one of the few Sales Managers that I could trust with ordering my new car. It wasn’t just any BMW order, it was a complicated ask to time production to a very specific window. Greg not only delivered, but went above and beyond at the last minute to save everything from coming apart! His actions speaks volumes about his dedication and integrity. I trusted Greg to do the right thing and he did so without fail. I cannot recommend Greg enough!
Love all the staff at Pacific BMW who made this an easy transaction! Always appreciate the kind and courteous staff for assisting me every step of the way.
Greg Poland specifically was phenomenal in getting the deal done. The process of choosing the perfect car for me at the right price point was essential. Greg did a magnificent job. I will be back to purchase another vehicle from him soon
Arthur was amazing and took excellent care of us throughout the car leasing experience. I love pacific BMW and have had many cars from them, I choose Tesla for my last car and as soon as the lease was up I ran back to BMW.
Excellent staff
Nice great job bmw like color is gray look new different 2026 3x beautiful happy
Rafy was absolutely amazing! BMW has always been one of my favorite brands, and Rafy made the entire car-buying experience smooth, stress-free, and enjoyable from start to finish.
He was professional, friendly, patient, and extremely knowledgeable. He took the time to answer all of my questions, helped me find the perfect vehicle, and worked hard to get me a great deal. His outstanding customer service and attention to detail made the experience truly incredible and well worth it.
If you’re looking to purchase a BMW, I highly recommend asking for Rafy. He goes above and beyond to make sure ... Read More Google - Jun 24, 2026
I want to thank Art Anjelian for making it possible to upgrade our X3 to the newest one. We really appreciate your good vibe, energy, and professionalism! You have the best attitude, always smiling and willing to make it happen. You have gained a loyal customer and we will of course contact you the next time our lease is up! God bless you always!
Very patient with us as we took several test drives over 6 months. And absolutely no pressure.
Long time customer. Amie is an outstanding Service Advisor. Amazing customer service after dealing with her for 20 years. Ed Gabreilyan was an excellent Sales Associate. Low key and very easy to deal with. Love my new Z4 M40i
Had a pleasure to work with Vahram and Rene , both were great and very professional highly recommend to everyone to visit Pacific BMW
⭐⭐⭐⭐⭐ ABSOLUTE 5 STARS FOR PACIFIC BMW GLENDALE
After 20+ BMW leases, enough paperwork to qualify for a law degree, and enough dealership visits to accidentally become a part-time BMW historian, I feel uniquely qualified to write this review.
I’ve done business with Center BMW Sherman Oaks, Bob Smith BMW Calabasas, Century West BMW North Hollywood, and several others over the years. They’re all fine. But let’s get straight to the point:
BOB at Pacific BMW Glendale is operating on a completely different software version.
The man is a wizard.
I’m convinced he has access to a secret BMW ... Read More Google - Jun 21, 2026
Making a huge purchase can be stressful! I came here with no expectations and left beyond appreciated and joyful of how I was treated by both Sogol and Gary. They both do really care about your experience from first entering the doors to leaving with your car.
Special thanks to Gary from Pacific of BMW in Glendale to help us. We have a good car with good price we’re so happy 👍👍
Been coming here for years Gary is the best!
From start to finish, Sogol was courteous, kind and thorough. There was a timing glitch with some of the financial stuff at the 12th hour because the deal was done on a Friday, but Lucy and Sogol got it cleared up by Monday. I would recommend pacific BMW to anyone looking to get a bmw
Great experience all around! The salesperson, Ed, was excellent, the process was painless, and the transaction took very little time.
Artur O. created an amazing experience! I haven’t shopped at a dealership in years and usually go through a broker because of bad sales experiences. Artur was so nice, knowledgeable, and really made the process smooth and efficient. Pacific BMW had a great selection of vehicles to choose from and he quickly lead me to exactly what I wanted. Alice in Finance was so welcoming and made the paperwork process so painless! Artur, thank you again for your time and hard work! You have made me a new and future customer of yours and Pacific BMW!
Top customer service thank you for everything My 2 nd car I just buy some dealer
The entire team at Pacific BMW is one fantastic unit. They all took a personal interest in my transaction. They were all professional, polite, courteous, and friendly. they all were sincerely interested in my experience there. I appreciate the service and care shown along with the knowledge that I can call on any of the team should I have any questions in the future. They are all great people. I will forever highly recommend your dealership to everyone that asks. (and those that don't)
I drive from Lancaster California for both my leases and my services because the BMW team and Pacific are top notch in customer service and more. As for James Kim and Eric, top notch, treated me like royalty, I highly recommend doing business with this car dealer ship at Pacific BMW.
Working with James during the delivery/pick-up process was a pleasure. He went through everything, pointing out good points and examples. He also has made himself available for any follow up questions I may have. In addition, the friendly, personal, courteous, professional, respectful, and helpful attitude of every team personnel was appreciated and something not to be forgotten as a customer. Thank you to all of you for the great hospitality.
