Customer Testimonials

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DealerRater Aug 13, 2020

The staff at Pacific BMW is very professional and courteous. They are taking safety precautions seriously and I felt very comfortable there. My car was serviced and cleaned in a timely manner. I highly recommend this dealership!

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DealerRater Aug 13, 2020

Rene was great and these guys are the only BMW dealer in LA that operates properly. Others didnt return calls or couldnt access their inventory. This place clearly understands how to sell cars. Also only dealer in LA that had my weather mats in stock. I live by Bob Smith and Center BMW but will be getting everything from Pacific. That tells you all you need to know

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DealerRater Aug 12, 2020

Henry provided a great service and very timely response when I follow up on the status of my car. Overall I was very happy with the results

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DealerRater Aug 11, 2020

Hi there, I’ve had such a wonderful experience with the customer rep and service teams! It’s always such a pleasure. Kind Regards, Bruno

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DealerRater Aug 11, 2020

Have always had satisfactory service from Pacific BMW. My shop of choice. I trust the service writer Gilbert Pogosyan. By the way, I have had numerous review requests.

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DealerRater Aug 11, 2020

No dealership is perfect but Pacific BMW has surpassed my expectations since the first day I came in and has come pretty close to perfection. Servicing your vehicle is an absolute breeze. You get video messages from the technician working on your car to explain exactly what is being done and if they find anything unexpected. Very cool feature that adds transparency to a typically opaque process. Wonderful measures have been taken during the pandemic so you don't actually need to go in to get your car serviced.

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DealerRater Aug 11, 2020

They did what they promised and seemed to always be available to respond to any of my questions. They made it quick and easy to buy the car.

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DealerRater Aug 10, 2020

Soran Hawlery was great to deal with. Listened to what I was saying and really helped put the deal together. I wanted a white i8 coupe. He had it and made it mine!

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DealerRater Aug 10, 2020

My Pacific BMW FAM ALWAYS takes GREAT care of me! Andy, Rene, Gary & Edgar went above the call of duty! So happy! Love my car!

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