Customer Testimonials

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DealerRater Jan 24, 2020
 

My experience was great after 4 years and always ask for Narek .I got my Loner car . Excellent service and very friendly, thank you so much Narek !

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DealerRater Jan 24, 2020
 

I have had my cars serviced at Pacific BMW for many years and they have always come through. Great service and competitive pricing. I would highly recommend.

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DealerRater Jan 24, 2020
 

All went very well. I do believe communication could be improved. Left an email message for Narek, and each time it took him about 45 minutes to get back to me...even for simple questions.

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DealerRater Jan 24, 2020
 

My experience was great. The only thing that doesn't take it to the top is the fact that when I'm done I wait a long time for the cars ahead of me to clear, so I can leave. Other than that everythings good!

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DealerRater Jan 24, 2020
 

Excellent service with a quick turnaround. My only complaint is the loaner's quality. After dropping off a fully loaded 750 I would expect a loaner of similar quality and not a base x3 that doesn't even have navigation.

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DealerRater Jan 24, 2020
 

I always ask for Amie Kasabian . With her everything goes easy and smooth. I got my Loener car . Excellent service and very convenient. The waiting time was minimal

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DealerRater Jan 23, 2020
 

Great experience start to finish! My primary point of contact Ron was so professional and easy to work with and the whole process was super fast! I am thrilled with my new car!

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Google Jan 23, 2020
 
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DealerRater Jan 21, 2020
 

Our sales rep James Kim was extremely helpful and knowledgeable, our 2016 certified five series is a great car and value. The entire process from the test drive through financing was very professional. Follow up from James is very reassuring. I will be sure to recommend Pacific BMW to all Best, Hugo

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DealerRater Jan 20, 2020
 

Always a pleasure dealing with Henry. He's friendly and a great help. Your rental staff are very efficient with both the rentals and returns.

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