Customer Testimonials

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DealerRater Apr 18, 2019
 

Everything went well and I was kept out to date on the progress of the required service by Pacific BMW employee Manny Cruz. The service was completed on time.

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DealerRater Apr 18, 2019
 

Henry is very thoughtful and knowledgeable Though the waiting was little bit longer than expected, I was able to get my car back on same day

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DealerRater Apr 18, 2019
 

I had basic service and everything was fine. Amie was great and it was very easy to book an apt. My experience was very easy.

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DealerRater Apr 18, 2019
 

Rene and sevak took care of my issue at hand and the process didn’t take a long time. Great hospitality and everyone was very friendly.

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DealerRater Apr 17, 2019
 

Gilbert made the effort to get my car serviced before 3:00 pm since I had to leave early and couldn’t wait longer than that

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DealerRater Apr 17, 2019
 

Got my car sooner than expected. The waiting area was a bit cramped since there was ongoing construction in the dealership. Happy that I was out of there before 11AM. Thank you, Galo!

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DealerRater Apr 17, 2019
 

Everything was handled superbly. Due to a nail in one of the tires of my BMW X3, I had to replace the tire. I arrived on a Saturday afternoon, without an appointment, and was quickly attended. The dealership provided a loaner for the weekend and my car was ready as promised.

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DealerRater Apr 17, 2019
 

It was a very good experience o erall. It took longer but there wdre a lot of things that was done. Also they called for my uber which was a very nice gesture.

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DealerRater Apr 17, 2019
 

I’ve always had exceptional service at Pacific BMW! Remy is very knowledgeable and advises what he thinks is best and never pushy! Thank you!

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DealerRater Apr 17, 2019
 

Exceptional service from the moment I drove in and was greeted by the concierge’s team to the service advisor Manny who kept me Updated every step of the way! Best in Glendale!

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