Customer Testimonials
Friendly sale person and dealership. James is a very knowledgable person and offered good and smooth sale transaction.
Mr. Simon Lee He is the best sales manager. Thank you.
Just bought my dream car from Pacific BWM yesterday and I couldn’t be happier! Rafy and Lucy were both amazing and made the experience as enjoyable as car buying can be.
After visiting many dealers, by far they were the most professionals. I called Rafy in the morning and by 4pm I was driving home with my previous owed car. If you are looking for a dealership where they dont play games, up front pricing.. Visit Pacific BMW and ask for Rafy.
Frankie was amazing and very thorough! I didn’t want to be there all day, but I told him I knew exactly what I wanted, and he made it happen. Thanks to everyone over there. I would definitely do business with them again.
All employers are perfect, specilly the Frank is the professional dealer. He is kind and looking for the best car I talked !! The best car and a deal ever !!
I’ve been a customer of Greg for almost 10 years now and he is one of the few Sales Managers that I could trust with ordering my new car. It wasn’t just any BMW order, it was a complicated ask to time production to a very specific window. Greg not only delivered, but went above and beyond at the last minute to save everything from coming apart! His actions speaks volumes about his dedication and integrity. I trusted Greg to do the right thing and he did so without fail. I cannot recommend Greg enough!
Love all the staff at Pacific BMW who made this an easy transaction! Always appreciate the kind and courteous staff for assisting me every step of the way.
Greg Poland specifically was phenomenal in getting the deal done. The process of choosing the perfect car for me at the right price point was essential. Greg did a magnificent job. I will be back to purchase another vehicle from him soon
Arthur was amazing and took excellent care of us throughout the car leasing experience. I love pacific BMW and have had many cars from them, I choose Tesla for my last car and as soon as the lease was up I ran back to BMW.
Excellent staff
Nice great job bmw like color is gray look new different 2026 3x beautiful happy
Rafy was absolutely amazing! BMW has always been one of my favorite brands, and Rafy made the entire car-buying experience smooth, stress-free, and enjoyable from start to finish.
He was professional, friendly, patient, and extremely knowledgeable. He took the time to answer all of my questions, helped me find the perfect vehicle, and worked hard to get me a great deal. His outstanding customer service and attention to detail made the experience truly incredible and well worth it.
If you’re looking to purchase a BMW, I highly recommend asking for Rafy. He goes above and beyond to make sure ... Read More Google - Jun 24, 2026
I want to thank Art Anjelian for making it possible to upgrade our X3 to the newest one. We really appreciate your good vibe, energy, and professionalism! You have the best attitude, always smiling and willing to make it happen. You have gained a loyal customer and we will of course contact you the next time our lease is up! God bless you always!
Very patient with us as we took several test drives over 6 months. And absolutely no pressure.
Long time customer. Amie is an outstanding Service Advisor. Amazing customer service after dealing with her for 20 years. Ed Gabreilyan was an excellent Sales Associate. Low key and very easy to deal with. Love my new Z4 M40i
Had a pleasure to work with Vahram and Rene , both were great and very professional highly recommend to everyone to visit Pacific BMW
⭐⭐⭐⭐⭐ ABSOLUTE 5 STARS FOR PACIFIC BMW GLENDALE
After 20+ BMW leases, enough paperwork to qualify for a law degree, and enough dealership visits to accidentally become a part-time BMW historian, I feel uniquely qualified to write this review.
I’ve done business with Center BMW Sherman Oaks, Bob Smith BMW Calabasas, Century West BMW North Hollywood, and several others over the years. They’re all fine. But let’s get straight to the point:
BOB at Pacific BMW Glendale is operating on a completely different software version.
The man is a wizard.
I’m convinced he has access to a secret BMW ... Read More Google - Jun 21, 2026
Making a huge purchase can be stressful! I came here with no expectations and left beyond appreciated and joyful of how I was treated by both Sogol and Gary. They both do really care about your experience from first entering the doors to leaving with your car.
Special thanks to Gary from Pacific of BMW in Glendale to help us. We have a good car with good price we’re so happy 👍👍
Been coming here for years Gary is the best!
From start to finish, Sogol was courteous, kind and thorough. There was a timing glitch with some of the financial stuff at the 12th hour because the deal was done on a Friday, but Lucy and Sogol got it cleared up by Monday. I would recommend pacific BMW to anyone looking to get a bmw
Great experience all around! The salesperson, Ed, was excellent, the process was painless, and the transaction took very little time.
Artur O. created an amazing experience! I haven’t shopped at a dealership in years and usually go through a broker because of bad sales experiences. Artur was so nice, knowledgeable, and really made the process smooth and efficient. Pacific BMW had a great selection of vehicles to choose from and he quickly lead me to exactly what I wanted. Alice in Finance was so welcoming and made the paperwork process so painless! Artur, thank you again for your time and hard work! You have made me a new and future customer of yours and Pacific BMW!
Top customer service thank you for everything My 2 nd car I just buy some dealer
The entire team at Pacific BMW is one fantastic unit. They all took a personal interest in my transaction. They were all professional, polite, courteous, and friendly. they all were sincerely interested in my experience there. I appreciate the service and care shown along with the knowledge that I can call on any of the team should I have any questions in the future. They are all great people. I will forever highly recommend your dealership to everyone that asks. (and those that don't)
I drive from Lancaster California for both my leases and my services because the BMW team and Pacific are top notch in customer service and more. As for James Kim and Eric, top notch, treated me like royalty, I highly recommend doing business with this car dealer ship at Pacific BMW.
Working with James during the delivery/pick-up process was a pleasure. He went through everything, pointing out good points and examples. He also has made himself available for any follow up questions I may have. In addition, the friendly, personal, courteous, professional, respectful, and helpful attitude of every team personnel was appreciated and something not to be forgotten as a customer. Thank you to all of you for the great hospitality.
This is the way a car buying experience should be... enjoyable. Everyone that I came into contact with were very professional and helpful. I drove up from San Diego to test drive a car. I am glad I took the chance! I could not have imagined a better experience than this. Thank you Pacific BMW. Your team could teach a thing or two about how to deliver great customer service.
Excellent experience at Pacific BMW! Ara was professional, knowledgeable, and made the entire process smooth and stress-free. He went above and beyond to ensure everything was handled perfectly. Outstanding customer service from start to finish, everyone I came accesses was extremely helpful. Highly recommend Ara and the team at Pacific BMW!
You will not find a friendlier dealership! Everyone is so knowledgeable & so willing to help you! The nicest people work there! My car came in earlier than expected which was very exciting!!! They DO NOT put any pressure on you what so ever!!
Best service in California! Professional team, great communication, and outstanding customer service. Highly recommend this BMW dealership. Thank you for making the whole experience easy and enjoyable!
Lucy, the finance manager, assisted me with the paperwork for my new lease. She’s incredibly kind and helpful.
I had an excellent experience working with Artur while purchasing my BMW X3! He was professional, knowledgeable, and incredibly easy to work with throughout the entire process. Artur took the time to answer all my questions, made sure I felt comfortable with my decision, and worked hard to get me the best deal possible. The whole experience was smooth, stress-free, and enjoyable from start to finish. I’m extremely happy with my new BMW and highly recommend Artur to anyone looking for outstanding service and a great car-buying experience! ⭐️🚘
Purchase was a snap didn't take all day which we love and they sales person Ara & finance person Thomas was extremely nice and knowledgeable. Car was cleaned and full of gas NO haggling
Staff was very nice and helpful. Answered all the questions I had and made sure I understood the process
I found the team to be amazing! Excellent experience overall! I would recommend Pacific BMW.
I had a great experience with Pacific BMW. Fast and good service and so much willing to help the customers. I am very willing to refer Pacific BMW to others since I was so much satisfied with their service. Not just a trying to sell but very helpful through the end.
Clean friendly everybody tried to help you my sales person was so good to me. I really appreciate it.
This is my 3rd vehicle from Pacific BMW, as always, we had great service, fast and easy, thanks so much to all!!
Very professional and friendly.bob helped and explained everything so clearly.and the lady on finance also.
It was a very smooth experience with Art and Lucy handling everything before I arrived
“Had a great experience leasing my BMW i7 with Artur O at Pacific BMW. He gave me the best pricing and outstanding customer service from start to finish. Also, Gary in finance made the paperwork process clear, fast, and smooth. Highly recommend this team!”
Lovely experience, had the best salewoman ever, Nelli, who made my car purchase experience a dream come true.
Professional conduct, courteous and forthright.Raffi has helped me with two BMW cars. Sorry I could not make my most recent car lease at Pacific; but as I said I have great regard for sales and service personnel of Pacific BMW.
James was very knowledgeable about the BMW I had my eye on and helped answer every question I had in advance of my leasing it.
Compassionate and expedited may usually routine in life.
Ask for Adees, he’s the best. Had an amazing experience from start to finish buying a CPO car. No hidden fees whatsoever, everything was transparent from start to finish. Would definitely recommend them for your next car purchase which is rare to say any dealership in my opinion.
My salesperson Sogol was very attentive to my needs and found me exactly the vehicle I wanted, even though it was from another dealer. My only complaint is that although I explicitly did NOT give permission to share my email address with BMW, I get about 5 annoying emails a week from them in spite of clicking "unsubscribe" every ƒ-ing time.
Arthur is the best dealer there is! Lucy is great as well! Really good people out there
Excellent service
Great service
Patient with customers. And they have proven that they’re consistent!
Added was really great. No pressure and very knowledgeable about the car I was interested in and the others I asked about.
I had the pleasure of working with Gary and his assistant Gevorg. They are an amazing team. Gary has show a lot of patience understanding my needs and finding the perfect car for me, both for features and the price. Once the car arrived, Gevorg spent a lot of time demonstrating its features and setting up necessary accounts and connectivity. Overall, it was a great experience! Strongly recommended! Would definitely consider another BMW.
Bob Shehab was excellent in helping me choose and lease my new BMW.
Ara easily helped finding the perfect car for me to lease. He listened and provided great care on making the process so simple. Ray was very smooth and efficient when signing for the final applications. Honestly both really went above and beyond on making the lease process a positive experience.
The dealership and staff provided excellent service. I highly recommend Raffi and Lucy for all bmw sales services.
The best car buying experience I’ve ever had. I emailed them in the morning inquiring about a car we saw online. Nelli responded quickly and got the car ready for us to view that afternoon. Upon arrival, our car was ready as promised. Nelli was very informative, patient and overall very easy to work with. No pressure at all. Even though we were interested in a CPO, she treated us the same as any other customer. We ended purchasing the car that afternoon. Thank you Nelli for the awesome service!
i do not recognize the name thomas kamenos. i do not have any more to say
Best service. Gary team Much ❤️ Thanks for my Gorgeous XM. Soooooo Happy 😊
Best car buying experience. Had the best saleswoman, Nelli, who went above and beyond to make sure I got what I wanted. Thank you!
Pacific BMW was a great and excellent dealership. I was pleased with there housepadlity and customer service.
Adees is the best. This is my second or third car that I am purchasing from him. Very professional understands the customer’s needs. I have seen silver and platinum awards in his workstation however I think gold suits him better. 10+ statt
Amazing customer service! Nelli was my salesgirl and she is the sweetest! She’s very welcoming and just an overall caring person! My paperwork was ready in a short period of time. As she was going over all the features and setting everything up in the car they were working on all my docs to sign. Finance was super quick and they make it so easy for you. I would buy there again and I hope that Nelli is still there when I go back in 3 years! Thank you Nelli and everyone else!!
My experience at Pacific BMW was straightforward and positive from the start. They have honest and transparent pricing and Ara who we communicated with was always quick and to the point. Once we made our decision to purchase, he made sure everything was ready before we arrived which made it much smoother and less time consuming which we much appreciate with a toddler in tow. Lucy in Finance was also an angel - she was kind, patient and helped keep our baby entertained so we could get our papers in order. Overall our experience was very positive at Pacific BMW ... Read More Google - Apr 26, 2026
I took my vehicle in for some problems and Service Advisor Amie was there to help and solve the problem right away. She was very responsive and helpful. She is the best!
Super easy and was well taken care of
Great experience! Fast and easy! Raffi was awesome. Showed up and was out the door within the hour!
Thank you Pacific BMW for making the car buying experience enjoyable and easy. The salesman Arthur was a pleasure to work with as he did everything in his power to get us the car we needed, thank you to Thomas the sales manager for working with us to get to our deal and for being honest, sincere and genuine. To the entire team at Pacific BMW, from the sales person’s to the director, I am forever grateful for the experience. I highly recommend Pacific BMW to everyone looking for an easy, sincere, respectful and genuine shopping experience.
For a no pressure buying experience go to Pacific BMW in Glendale and ask for Bob Shehab. I went to the dealership to test drive a BMW Bob helped me and answered all my questions, I had no idea that I would get the deal I want for my dream car. The buying process was pleasant, stress free and I left as a satisfied customer. I was intimidated going in but everyone in the dealership was kind, professional and made me feel welcomed. I will definitely come back and I recommend Pacific BMW to all BMW enthusiasts. Thanks Bob
Great place !!
