Everything went well and I was kept out to date on the progress of the required service by Pacific BMW employee Manny Cruz. The service was completed on time.
Henry is very thoughtful and knowledgeable Though the waiting was little bit longer than expected, I was able to get my car back on same day
I had basic service and everything was fine. Amie was great and it was very easy to book an apt. My experience was very easy.
Rene and sevak took care of my issue at hand and the process didn’t take a long time. Great hospitality and everyone was very friendly.
Gilbert made the effort to get my car serviced before 3:00 pm since I had to leave early and couldn’t wait longer than that
Got my car sooner than expected. The waiting area was a bit cramped since there was ongoing construction in the dealership. Happy that I was out of there before 11AM. Thank you, Galo!
Everything was handled superbly. Due to a nail in one of the tires of my BMW X3, I had to replace the tire. I arrived on a Saturday afternoon, without an appointment, and was quickly attended. The dealership provided a loaner for the weekend and my car was ready as promised.
It was a very good experience o erall. It took longer but there wdre a lot of things that was done. Also they called for my uber which was a very nice gesture.
I’ve always had exceptional service at Pacific BMW! Remy is very knowledgeable and advises what he thinks is best and never pushy! Thank you!
Exceptional service from the moment I drove in and was greeted by the concierge’s team to the service advisor Manny who kept me Updated every step of the way! Best in Glendale!
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