Arthur at Pacific BMW did everything he could to get me a great deal on the car I wanted. Can’t ask for much more.
Everyone at This dealership is absolutely phenomenal. There has been countless times where they have gone above and beyond and I’m so grateful. Even though this is Hop skip and jump away I’d rather Travel and drive there then go anywhere else.
The dealership staff were knowledgeable , friendly and accommodating. After looking at two cars and test driving one, we were ready to make a deal. We made the deal and the transaction was quick and easy. I plan on being back in December when our next lease is due.
I will go back again when we buy our next BMW. They are courteous, go out of their way to provide individual attention, and price is fair.
Henry Burmayan took a great care of my car. I came in for an oil change, and he also took care of the recall issues.
The place was very clean everyone I dealt with was professional they all had proper PPE on felt safe and comfortable to do business with
Jibo is very pleasant and very professional . He makes me appreciate the words “Service Advisor ” thank you . You make it very simple to make it work
A big shout-out to my SA Narek Petrosian and my Tech Paul Bederian. They were able to diagnose and find the source of the nagging problem with my 2016 X3's radio reception. I had been to other BMW dealerships who could not find any issues and told me to "live with it" -- but Narek and Paul went the extra mile to fix the problem and prove that I wasn't crazy about this after all. Pacific BMW Service will be my go to place from this point forward. No one else compares to their careful level of service and customer ...
Had a pleasant experience at Pacific BMW. The staff made it simple and stress free despite obvious current limitations with social distancing. They were very helpful and accommodating with my needs.
This was the most pleasant car buying experience I have ever had. Frank was amazing and was able to get both my husband and myself in to two new cars at a great price. He made a lot of effort to get us exactly what we wanted and I felt he was really straightforward and honest.
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