Pacific BMW understands that being without a vehicle while your vehicle is in for service can be inconvenient. When scheduling a service appointment with us, you may request a Courtesy Vehicle (upon availability), to drive during the time your vehicle is here with us.

If you have any questions or concerns regarding our Courtesy Vehicle policies, feel free to contact us at (818) 698 - 8761.

Pacific BMW Courtesy Vehicle Requirements

  • Guests must be 21 or over
  • Guest(s) must have a valid Driver's License, all States accepted
  • Pacific BMW will not accept copies of Driver's Licenses
  • Pacific BMW will not accept International Driver's Licenses
  • Guests must have a non-expired credit card ONLY(there is no rental charge for Pacific BMW's Courtesy Vehicles)
  • All major credit cards are accepted (American Express, Visa, Mastercard, Discover)
  • In order to receive a Courtesy Vehicle, the guest(s) insurance must have Full Coverage, with no exceptions. Proof of full coverage will be requested depending on the insurance provided
  • If the guests' name is not on the insurance card, a non-expired declaration page must be provided showing they are covered under the current policy
  • The VIN showing on the insurance card or declaration page must match the vehicle currently in for service
  • If the vehicle is covered under a company insurance, Pacific BMW will verify that this guest is covered under said insurance to approve authorization of operation for our Courtesy Vehicle by receiving a declaration page, stating the guests' name that is picking up the Courtesy Vehicle
  • For newly purchased vehicles, proof of coverage is required by providing a copy of the declaration page, regardless of purchase date

Pacific BMW Courtesy Vehicle Policies

  • Smoking or having pets in Pacific BMW's Courtesy Vehicles is prohibited. Violation will result in a $125.00 detailing fee
  • Parking tickets and toll violations received while the vehicle is in the guests' possession will result in the fees being paid and billed to the guests' credit card on file plus an additional administration fee of $40.00
  • If the Courtesy Vehicle key and/or insert is lost, a replacement key and/or insert will be charged to the guests' credit card at the retail rate determined by the model of the vehicle plus an additional administration fee of $50.00. Replacement keys are non-refundable once ordered
  • If the Courtesy Vehicle key is locked inside the vehicle, guests have the option of either picking up the spare key from Pacific BMW, or pay a $50.00 delivery service fee to have the key delivered. Pacific BMW will only deliver a key as long as the location of the vehicle is within 12 miles of the dealership
  • Guests who do not return our Courtesy Vehicle within 12 hours of being notified their vehicle is ready will be charged a late fee of $79.95 for every day the Courtesy Vehicle is late
  • Guests who return our Courtesy Vehicles with a fuel tank that shows less than what the vehicle was given to that guest at will be charged $5.00 per gallon
  • Any Courtesy Vehicle being returned that requires more than a normal wash and vacuum are subject to a $125.00 detailing fee
  • Guests are limited to 75 miles per day and are subject to a $0.50 per mile charge in excess of the allotted miles
  • Guests agree to use our Courtesy Vehicle in a limited fifty(50) mile radius of Pacific BMW. Courtesy Vehicles are not to be taken out of state for any reason
  • Guests are responsible for their insurance deductible should they be involved in an accident, regardless of fault
  • Guests agree that any and all charges as described above may be applied to their credit card without further approval

ModelPrice per 1/4 Tank
230i Convertible $17.10
320i Sedan $19.75
328d Sedan $18.75
330i Sedan/xDrive Gran Tourer $19.75
330e iPerformance $13.50
430i Coupe/ Gran Coupe $19.75
530i Sedan $22.50
640i Gran Coupe $23.10
740i Sedan $25.75
X1 x/sDrive28i $16.08
X3 x/sDrive28i $22.10
X4 xDrive28i $22.10
X5 sDrive35i $28.00
X6 sDrive35i $28.00


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